I found a home I liked that was listed by Keller Williams. I contacted them via email and within an hour I was contacted by Denna Ketchum. She provided additional details about the home I was interested in as well as several additional properties. I made arrangements to fly down from Alaska the following week. She set aside two days to spend with me to look at the 10 homes I liked the most. She drove me to each one and helped me decide on the one I eventually purchased. She assisted me through the entire closing period and again went above and beyond in helping me finalize multiple details from 1500 miles away. I so appreciated her professionalism and warmth. She made this potentially complicated transaction simple and easy. Thank you, Barbara Stillwater
We are so grateful of the service and speed of the sale. Sincerely Nick and Anna
I have nothing but praise to say about her! Denna's professionalism would be second to none. Any information we asked of her, she provided, when we telephoned - she answered or returned our calls promptly even though our cell service was less than desirable, she kept trying. Every house we were interested in looking at, she showed us. Denna was even the person who finally got us thru to the electric company when we were trying to get the account transferred/set up in our name. I also have to say that Denna goes beyond th call of uty when asked by her clients for personal help too...... she came to my rescue with suggestions, when I asked for recommendations on those important issues of "where does a person ot to get their hair and nails done?" I don't know if we just got lucky, but I'm certainly glad we got Denna, and would recommend her and the company she's with to any of our friends tht would be intere
We're sire you were more frustrated with the bank then we were, since you were the one dealing with them firsthand. It started in April 2012 and ended in February 2013. You kept us positive even though we were scared to death after the first and second deals fell through. Lake Havasu is lucky to have such an honorable and loyal Realtor as yourself. Once again, THANK YOU for your tremendous job in getting this process completed. Your help with the water department and the plumbing problem were all above and beyond the call of duty. We wish nothing but the best for you and your Keller Williams team.
Shonda, thank you for making us feel welcome and like we had always known each other. Deena, WOW! you went beyond and above helping us - you have the patience of Jobe and your gentle guidance was so much appreciated. When we got frustrated with the search you would be encouraging and upbeat, never for a moment did we feel like you didn't care. We love our new home.... We will most certainly let everyone know what a great team you all are, from the front office staff to everyone else. You are all AWESOME!!!! Thank you and we hope you will come to visit us in our new home, the door will be open.
Your Team is excellent! I definitely will recommend your Team to everyone that I know! The transaction went smoothly and on schedule without any problems or concerns. It was a pleasure doing business with you. Thank you so much!